Frequently Asked Questions will be answered here. Over time we will post more as they become apparent

TNA T-Shirts

Q :: Are your TNA T-Shirts UK or American Sizes?
A :: All TNA t-shirts are supplied directly from TNA in the USA, so the sizes are slightly larger than UK sizes.

Q :: Why do you not have a size chart on your t-shirt pages
A :: TNA tend to use different brands of t-shirts when they produce more shirts. So it is possible that the current stock will have a mixture of different branded shirts for the same design / size
 For example. AJ Styles "Gothic" T-shirt in Size medium may have some stock of Gildan Shirts and some on Fruit of the Loom and their sizes are slightly different.

Q :: Are your items official TNA items?
A :: Absolutely, we stock only 100% genuine items from TNA directly.

Q :: The item looks slightly different from the picture on the site?
A :: Very rarely there is a slight difference in the printing process, so the colour may differ occassionally, but as mentioned before, the shirts are the same as if you would have picked them up from a TNA live event in Orlando or on ShopTNA.com

Autographed Items

Q :: Do your Autographed items come with a COA?
A :: The Items are from TNA official products, as they come direct, they are not supplied with a COA because it is their own goods

DVDS

Q :: What Region are your dvds? Will they play on my DVD player?
A :: All DVDs are region 0, which means they will play on any DVD player, anywhere.

Payment

Q :: What forms of payment do you accept
A :: We accept Paypal, Credit / Debit Card (Both on the site and over the phone) , Postal Order / Bankers Draft / Cheque either with a covering note or complete the order on our site and select print order form as the payment method. Sometimes for larger orders we can accept bacs or bank transfer

Delivery Information

Q :: What is the standard shipping method
A :: We use Royal Mail 1st Class Recorded for all UK parcels (Unless extremely bulky) and we use 1st Class Airmail for all European and International Orders

Q :: What is the shipping cost?
A :: All orders are calculated on the weight of the items in the order. The standard price is £3.50 Recorded Delivery for UK customers, it general covers a couple of shirts, upto 4 single dvds, or some combination of those. For large items such as the Wrestling Rings, Figures, Plaques and such we have to take into account the packaging to make sure they arrive in perfect condition

Q :: What is the dispatch time?
A :: We normally dispatch the same or next working day

Q :: How long will it take to recieve my parcel?
A :: Once dispatched we have absolutely zero control over the time it takes to arrive with you. Please bear this in mind when contacting us, we aren't the postal company, we have dispatched the item in good faith that the postal company will deliver as quick as possible

Q :: What happens if I haven't recieved my item?
A :: If reasonable time has passed and your item has not arrived, please drop us a line, either by email (sales@amerchandise.co.uk) or by Phone (023) 92652211 and we'll provide a tracking number (UK) or be able to confirm dispatch date and service if overseas. Please do not be aggressive or rude to us. As mentioned before we are not the courier or royal mail. We want you to recieve the item as fast as humanly possible and we do everything in our power for that to happen

Q :: I need a item urgently, do you offer any other postal services?
A :: Yes we do, please contact us by phone or email to discuss the best way forward

Wholesale

Q :: Do you supply Wholesale on your items?
A :: Yes, we supply many companies and wrestling schools with wholesale products, please contact us for more details.

Returns Policy

Q :: What happens if the t-shirt I ordered doesn't fit? Can I return it?
A :: Yes,  if you wish to exchange for a different size then all we request is that you cover the return postage for us to send you the replacement shirt (£3.50 recorded delivery) which can be paid by card, cheque or paypal.